At Shiva Computer Solutions, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://shivacomputersolutions.com or use our services.
1. Information We Collect
We collect information to provide better services to all our users. This includes:
Personal Information: When you contact us or fill out our lead form, we may collect your name, phone number, email address, and other details necessary for us to assist with your repair needs.
Non-Personal Information: We may collect technical data about your device, browser type, IP address, and browsing behavior to improve your experience on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide you with the services you requested (e.g., laptop or desktop repair services).
To respond to your inquiries and customer support needs.
To improve our website and services based on your feedback.
To send periodic emails (with your consent) about new services, offers, or updates.
3. Data Protection
We implement a variety of security measures to maintain the safety of your personal information when you place an order or submit your personal details.
Encryption: We use Secure Socket Layer (SSL) technology to ensure the security of your personal information.
Restricted Access: Access to your personal information is restricted to authorized employees and contractors only.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our business (such as payment processors or technicians) under strict confidentiality agreements.
Legal Compliance: We may disclose your information if required by law or to protect our rights.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and personalize content. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
6. Your Data Protection Rights
You have the right to:
Access your personal information.
Correct or update any inaccuracies in your data.
Delete your personal information upon request (subject to certain conditions).
To exercise these rights, please contact us at contact@shivacomputersolutions.com.
7. Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact us:
Shiva Computer Solutions
Phone: 7382824639
Email: contact@shivacomputersolutions.com
Website: https://shivacomputersolutions.com
